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Have your say

Have your say on the Local Offer and local services

Are you happy with our local offer? How could we improve it? Are we missing some important information? It is really important that you let us know what you think of our local offer.

Local Offer feedback

Complete our Local Offer feedback form to let us know what you think.

Local SEND engagement and co-production

Read more about engagement and co-production in our borough. See examples of past work we have done and get involved as a child or young person, parent or carer, or professional to help us improve services according to your wants and needs.

How to give feedback or make a complaint about NHS Services

Most NHS care and treatment goes well but sometimes things can go wrong. If you are unhappy with your care or the service you have received, it is important to let us know so we can improve. Feedback both good and bad can help us to improve services. Give your feedback to the NHS.

Patient Advice and Liaison Service (PALS)

The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.

Search for your Patient advice and liaison services.

Healthwatch North East Lincolnshire

The Healthwatch North East Lincolnshire team work alongside patients, providers, and commissioners by attending local events, strategic meetings, and community groups throughout the area.

Healthwatch gather your views and experiences about local healthcare and use them to show services what they are doing well and where they could improve. Visit the Healthwatch website for more information.

You said, we did

You can also see what we have been doing as a result of your feedback on the You said, we did page.

EHCP Annual Review Feedback

Parents and carers, children and young people, and professionals can leave their feedback about the EHCP Annual Review.

SEND Survey

Download this years SEND Annual Survey Summary Report (PDF, 532 KB) looking back at 2020.

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