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SEND Local Offer

Engagement and co-production

We develop SEND services by working with children and young people, their parents or carers and professionals. There are many ways engagement and co-production improves services. You are at the heart of all of them.

Engagement helps us to understand your needs by listening to your views and opinions through surveys, conversations with our team, at events, and in many other ways.

Read the SEND Engagement Strategy (Word, 624 KB)

Co-production involves actively working with you to produce quality support and services, from producing a document to planning an event.

All of it is important and highly valued. Conversations are just as important as formal surveys and feedback forms which is why we are always listening to you and the services you use to find out what’s working well and what can be improved.

The bigger picture

We have been working closely with the NHS North East Lincolnshire Health and Care Partnership to make best use of our shared resources to improve the health, care and life experiences of everyone living in North East Lincolnshire.

We want to get better at how we talk, listen and work together with our communities. We have adopted the North East Lincolnshire Commitment which can also be adopted by anyone working in North East Lincolnshire.

You can find our ‘Talking, listening, and working together’ strategy on The Local Authority website Engagement, consultation and involvement | NELC (

We have also launched our Engagement toolkit which provides advice and guidance around engagement methods and processes.

If your organisation has any engagement-based activity coming up please contact our team so it can be included in the forward plan and engagement can be coordinated across partners.


We have five goals for what our communication and engagement will look like.

  • Parents, carers and young people with SEND are actively encouraged to be involved in all aspects of the identification, assessment and provision processes in relation to SEND.
  • There is a consistent approach from the local authority, CCG and wider system to engaging with our stakeholders.
  • Professionals have a shared language when it comes to talking about and sharing messages around SEND.
  • Our Local Offer enables parents/carers, professionals and young people to find the support they need.
  • We use our communication and engagement to celebrate the achievements of children and young people with SEND.


There are many ways you can get involved to help shape SEND services.

We work closely with local services like:

You can find opportunities to work with us on the Events and Training page. NELC SEND Local Offer | Events and training (

We hope you will come to our SEND Team with any ideas, queries or concerns you may have. Contact

Parents Weekly Meetings

Every Wednesday our parent carers come together with professionals and regular guest speakers. The discussions that we have help our professionals stay informed, keep the parent carers up to date, and build up the content for our regular, term-time newsletter.

Read the Terms of Reference for the group that were written with parent carers and professionals. SEND Weekly Parent carer meeting, Terms of Reference

Email to join.

Young People’s Advisory Group (YPAG)

The YPAG group is made up of 14 students from seven Secondary Schools. They are assisted by their school SENCo or Teaching Assistant and take part in a range of activities with the SEND Local Offer Coordinator and Communications Officer.

The YPAG group meets online every month during term time.

They regularly play games of bingo and quizzes and the students receive a box of treats from a local store to enjoy.

They hear from guest speakers like the Green Influencers, Horizon Youth Zone, and Council moderated AQA Unit Award Scheme.

They have helped to plan the SEND Award Ceremony and will shape other big projects in the future.

Contact if you would like to join.

Are you in the YPAG group? We love to know how we’re doing and what you want more of. Share your feedback anonymously or with your details for us to get in touch. YPAG Feedback Form | QuestionPro Survey


What you say makes a huge impact. When you tell us what you like, want and need we can give you content and services that suit you. We want everyone to have their say and benefit equally.

And then?

As a result of working with us you benefit from quality services and support to enrich your life. We see needs as they arise, enabling us to adapt and bring positive changes to you sooner.

Local Authority activity:

  • This website, the Local Offer
  • SEND Logo
  • SEND Communications Strategy
  • Parents Weekly newsletter
  • Transitions document
  • SEND Annual Survey
  • Capital funding group
  • SEND Charter Mark
  • Access Pathway
  • Council for Disabled Children events
  • Training for parent carers, and professionals suited to your needs

Joint Strategic Needs Assessment and Health Needs Assessment

The North East Lincolnshire Joint Strategic Needs Assessment (JSNA) is an overarching assessment of current and future health and social care needs. North East Lincolnshire Council and North East Lincolnshire Clinical Commissioning Group (CCG) have an equal and joint duty to prepare the JSNA through the health and wellbeing board. The evidence from the JSNA is used to inform commissioning to improve the health and wellbeing of the local population.

We recently reviewed the systems and processes in place in relation to the production and dissemination of the JSNA to ensure it is robust and provides relevant, timely intelligence and insight, including clear recommendations and provisions of SEND services.

Read the JSNA SEND report.

A Health Needs Assessment (HNA) was a key recommendation from the DPH Annual Report, 18-19. We now have a more up to date and in depth understanding of the needs of vulnerable children and young people including those with SEND.

Read the HNA SEND report.

We use relevant findings from the JSNA and HNA to inform next steps and they have already been instrumental in forming the co-produced SEND Strategy, Local Offer, and more.

These are just some of the important changes that have been made because of your involvement.