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Have your say

Have your say on the Local Offer and local services

Are you happy with our local offer? How could we improve it? Are we missing some important information? It is really important that you let us know what you think of our local offer.

How can Ofsted improve?

Ofsted are seeking young people’s views on their work inspecting Children’s Services.

Do you work with families or support a young person? Could you please encourage and support them to complete this short, anonymous consultation- Ofsted – Children’s Consultation ( (opens in new tab)

There is also a link for adults who are affected in any way by Ofsted. The Big Listen ( (opens in new tab).

The overall link for it is: Ofsted Big Listen – GOV.UK ( (opens in new tab).

Do you want local activities for your child to be more inclusive?

Parents and carers have told us about how their childs’ needs can be a barrier to them enjoying the same activities as other children.

If we can give activity providers better information about what you need they can adapt what they do to be more inclusive.

Please let us know more about your childs’ needs and how they can be supported.

Share your insight on inclusive activities

SEND Parent Carer meetings

The purpose of this group is for families of children and young people with SEND to have involvement in meaningfully working together with local leaders of SEND to co-produce the education, health and care information, advice, guidance and services that they need.

NELC SEND Local Offer | SEND Parent Carer meetings (

Local Offer feedback

Complete our Local Offer feedback form to let us know what you think.

SEND Local Offer Working Group

The SEND Local Offer Working Group is an ongoing engagement group that bring together parent carers, professionals and children and young people to develop the Local Offer.

Find the next engagement group on the Events and Training page. NELC SEND Local Offer | Events and training (

This group is coordinated by Lauren Thompson, SEND Local Offer Engagement Coordinator and Communications Officer. Contact

Local SEND engagement and co-production

Read more about engagement and co-production in our borough. See examples of past work that we have done and get involved as a child or young person, parent or carer, or professional to help us improve services according to your wants and needs. NELC SEND Local Offer | Engagement and co-production – NELC SEND Local Offer (

Children and young people

FLARE- The Department for Education’s national young SEND advisory group

FLARE, which stands for Friendship, Learning, Achieve, Reach and Empower, is a diverse group of young people up to the age of 25 with SEND from across England who work together to share their views and experiences with the Department for Education and other organisations, helping them understand how children and young people with SEND want to receive the support and services they need. Learn more about FLARE

Young People’s Advisory Group

The Young Persons Advisory Group is a friendly and informal group of Secondary school students who meet regularly to play games, shape our local offer for SEND, and meet with guest speakers.

NELC SEND Local Offer | Young Persons Advisory Group (YPAG) (

Capturing the Voice of the Child

Find out what we do to ensure that we capture the voice of the child and all of the benefits that come as a result.

NELC SEND Local Offer | Capturing the voice of the child (

The main link to this page is on the ‘Professionals’ part of the website and they will use the information if they are updating an EHC Plan, giving feedback on behalf of your child, and in many other ways.

Young Healthwatch

We regularly hear from adults and older people about their experiences with health and social care services but we want to ensure that young people have a voice too! This is why we have created “Young Healthwatch” to ensure young adults can approach us when they like and we can ensure their voices are heard by the people that are in charge.

Youth Healthwatch | Healthwatch (

How to give feedback or make a complaint about NHS Services

Most NHS care and treatment goes well but sometimes things can go wrong. If you are unhappy with your care or the service you have received, it is important to let us know so we can improve. Feedback both good and bad can help us to improve services. Give your feedback to the NHS.

Patient Advice and Liaison Service (PALS)

The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.

Search for your Patient advice and liaison services.

Healthwatch North East Lincolnshire

The Healthwatch North East Lincolnshire team work alongside patients, providers, and commissioners by attending local events, strategic meetings, and community groups throughout the area.

Healthwatch gather your views and experiences about local healthcare and use them to show services what they are doing well and where they could improve. Visit the Healthwatch website for more information.

EHCP Annual Review Feedback

Parents and carers, children and young people, and professionals can leave their feedback about the EHCP Annual Review.

You said, we did

You can also see what we have been doing as a result of your feedback on the You said, we did page.

SEND Survey

Download the 2023 SEND Annual Survey results- 2023 SEND Annual Survey Summary Report (PDF, 759 KB)

Download the SEND Annual Survey answered by parent carers like you. The 2022 survey looks back at your experience from 2021. SEND Annual Survey Summary Report 2022 (Word, 163 KB)

Download this years SEND Annual Survey Summary Report (PDF, 532 KB) looking back at 2020.