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Parents and carers

Welcome to the Parents and Carers area of the Local Offer website.

Here you can access information, advice and guidance for a wide range of services in North East Lincolnshire.

There are four areas of SEND

Children and young people may have SEND in more than one areas.

Cognition and learning – for example, where children and young people learn at a slower pace than others their age, have difficulty in understanding parts of the curriculum, have difficulties with organisation and memory skills, or have a specific difficulty affecting one particular part of their learning performance such as in literacy or numeracy.

Sensory and/or physical needs – for example, children and young people with visual and/or hearing impairments, or a physical need that means they must have additional ongoing support and equipment.

Communicating and interacting – for example, where children and young people have speech, language and communication difficulties which make it difficult for them to make sense of language or to understand how to communicate effectively and appropriately with others.

Social, emotional and mental health difficulties – for example, where children and young people have difficulty in managing their relationships with other people, are withdrawn, or if they behave in ways that may hinder their and other children’s learning, or that have an impact on their health and wellbeing.

Early help

Early Help includes childcare and funding, group sessions and programmes for your child’s development as well as local information, and links to support for both parents and professionals

Health visitors

The Health Visiting service is available to all families in North East Lincolnshire who are expecting a baby, have a new born or a child up to the age of 5

Access Pathway

The Access Pathway is the route for children and young people (up to their 18th year), where support has already been accessed and tried, but further multi-disciplinary discussions may be required

SEND teams

  • The Special Educational Needs Assessment and Review Team for EHCP’s
  • The Specialist Advisory Service. Specialise in Learning and Cognition, Communication and Interaction and in Social, Emotional and Mental Health (SEMH) needs
  • The Educational Team for Hearing and Vision (ETHV). To support children and young people who have been diagnosed with hearing and/or vision loss


Providing free, confidential and impartial advice and support to young people and parents/carers of a child in relation to Special Educational Needs and Disability (SEND) living within North East Lincolnshire

Carers Support Centre- young people

Find sibling carer support groups for young people and more.

Education, health and care plans

If your child is still not making progress, even with support from school, you can ask us to assess him or her for an EHCP

NELC SEND Local Offer | Transforming Care Programme

The Transforming Care Programme focuses on improving services for children and young people with learning disabilities, autism or both, and who also have challenging behaviour or mental health conditions.

Humber, Coast and Vale Keyworker Service

A keyworker ensures children and young people with a learning disability, autism, or both, with the most complex needs get the right support at the right time.

National support for SEND

IPSEA, Contact, NSPCC, SENSE, and Council for Disabled Children. Find a range of support for your child, family, and yourself.

GOV.UK – SEND guide for parents

A guide on the support system for children and young people with special educational needs and disability (SEND)

Digital support

Helping you to get online and build your digital skills

Contact us

Find the contact details for key services

Carers Support Centre

We are here to work with Carers to ensure they receive the right support and information at the right time, enabling them to continue looking after members of their family, friends and neighbours


NELPCF is a collective voice for parents and carers in North East Lincolnshire. They offer guidance and support from 0 to 25 years and make sure that parents’ views and experiences influence local services to make things better


Tell us about your experiences of Health & Social Care Services in North East Lincolnshire

National support for SEND

IPSEA, Contact, NSPCC, SENSE, and Council for Disabled Children. Find a range of support for your child, family, and yourself.

GOV.UK – SEND guide for parents

A guide on the support system for children and young people with special educational needs and disability (SEND)

Digital support

Helping you to get online and build your digital skills

Contact us

Find the contact details for key services

Schools and Education

North East Lincolnshire Council’s general schools and education page. It links to term dates, admissions, exclusions and more

Special schools and colleges

Special educational options in our borough and outside of North East Lincolnshire

Education catch-up

The education catch-up includes extra tutoring in core subjects, support for 19-24 year olds with SEND and more.

Portage home visit education for pre-school children

The Portage Service is a term-time home visiting educational service for pre-school children with additional support needs

Child development centre

This small team of experienced Early Years Teachers and Practitioners is based at the Child Development Centre (CDC) within the Diana, Princess of Wales Hospital site

Educational Psychology

An educational psychologist is someone who visits schools to work with teachers, parents or carers and students

Specialist advisory service

The Specialist Advisory Service specialise in learning and cognition, communication and interaction and in social and emotional and mental health needs

School attendance and education welfare

Your child’s attendance and penalties

School exclusions and inclusion

Types of exclusions, the information you should have, and referral to other services

Home tuition service

The home tuition service provides temporary educational support for children and young people who are unable to attend school for medical or health reasons

Elective home education

Information for children and young people, age 5 to 16, who are educated at home

School transitions

Making a good transition between schools, key stages, or classes

Further education and training

Finding your options and help to make the right decision

Lincs2 – Learning and training opportunities in North East Lincolnshire

Local learning and training opportunities including SEND courses


Communication and interaction

If your child needs extra support with communication and interaction you need to speak to your school Special Educational Needs Co-ordinator (SENCO) or SEND Outreach Team.

NELC SEND Local Offer | Speech, language and communication needs (SLCN)

What can I do to help, what services are out there for my child, how to make a referral and more.

Cognition and learning

First steps to support your child’s cognition and learning. Speaking to your child’s school SENCO and using the Specialist Advisory Service

Physical disability

Spotting the signs of a physical disability and how to get support

Hearing and vision

The Educational Team for Hearing and Vision offer a wide range of services to support children and young people who have been diagnosed with hearing and/or vision loss from birth to leaving school

Neurodevelopmental Conditions

  • Attention Deficit Hyperactivity Disorder (ADHD)
  • Autistic Spectrum Disorder (ASD)
  • Developmental Coordination Disorder (DCD)/ Dyspraxia
  • Foetal Alcohol Spectrum Disorder (FASD)
  • Intellectual Disability/Learning Disability Sensory Needs
  • Tourette Syndrome (TS)

NELC SEND Local Offer | Sleep (

Free sleep support, training, and useful links.

Midwives, health visitors and school nurses

Midwives for pregnancy, birth and afterwards. Health visiting for 0-5 years, school nurses for 5-19 years.

Learning disability annual health checks for 14 plus

An annual health check helps you stay well by talking about your health and finding any problems early, so you get the right care.

Community and hospital services

  • Speech and language
  • Occupational Therapy and Physiotherapy
  • Dietitians
  • Children’s Continence Service
  • Adult ADHD and ASD Services
  • Adult Learning Disability Team

Complex care

  • Children’s Complex Health Team
  • Designated Clinical Officer for SEND
  • Children’s Continuing Health Care
  • Personal Health Budgets
  • Children’s Nurse Educator
  • Complex Health Nurse
  • Nurse in School (Humberston Park)
  • St Andrew’s Hospice

Health: Self help

Links to health apps and the NHS website.

Medicines For Children

We provide practical and reliable advice about giving medicine to your child.

GPs, Pharmacies and Dentists

Find a GP, pharmacy, and dentist. Use the Minor Ailment scheme if you do not pay for prescriptions.

Equipment and wheelchairs

Wheelchair loans, personal wheelchair budgets and equipment and adaptations to support daily living.

Have your say on health services

Current survey’s and consultations, engagement and coproduction, feedback and complaints for NHS Services, Healthwatch, PALS, and EHCP Annual Review Feedback.


Social, emotional and mental health

Includes links to local mental health providers for children and young people as well as info on:

  • ADHD
  • OCD
  • Eating concerns and disorders
  • Anxiety, stress and worry
  • Low mood and depression
  • Sleep
  • Trauma and PTSD
  • Self-harm
  • Exam stress

Supporting bereaved children and young people with special educational needs | Child Bereavement UK

Ideas to support your child through a bereavement.

Eating Disorders (

What you can do to support someone with an eating disorder.

PEACE, eating disorders and autism.

Children’s disability service

The Children’s Disability Service (CDS), like Family Information Services, will provide you with information about universal services and more specialist groups that can offer support, without the need for an assessment.

Children in care

NSPCC – Safeguarding children with special educational needs and disabilities

Adults who work with children and young people with SEND should be aware of the additional needs children may have that could mean they are more vulnerable to abuse and/or less able to speak out if something isn’t right.

Young people released from custody

Educational arrangements for young people released from custody who have an EHCP and who don’t have an EHCP.

Young carers

Support for young carers.

Short Break

It is our aim that short breaks will contribute to keeping disabled children safe and healthy, enabling them to enjoy new activities, make friends, and have new learning opportunities, as well as preparing teenagers for adulthood.

Preparing for adult life (PfA)

NE Lincs information on PfA process, health, independent living, employment, and community.

Preparing for adulthood

Visit the national site for PfA

Council for Disabled Children – preparing for adulthood

Decision Making Toolkit (

This is designed to be used in partnership with young people to support them to make their own decisions and participate in decisions made on their behalf. 

Educational Psychology

Further education and training

Lincs 2 – Jobs

Care Plus Group – Employability services

Care Plus Group – Supported Employment

Care homes and housing options

Volunteering opportunities

Climb 4 Limited

Baby groups, after school and holiday activities, youth clubs and more.

Families First Facebook

Local activities, childcare updates and more.

Lincs Inspire activities and events

Music, reading and art groups for children, disability sports and more. – Leisure and things to do

Local attractions, events, and activities.

Duke of Edinburgh award (DoE)

Young people get involved in the community, develop skills, and friendships. Our DoE is targeted to those with SEND.

Our voice, listen up

A council for children in care aged 10 to 17.

Youth action

Your youth council for 13-21 year olds. Work on projects relevant to you. This years topic: ‘feeling safe on our streets and mental health’.

Gravity Red Inspires

Befriending and family support.

Rock Foundation

Young people and adults with SEND enjoy practical activities to build friendships, life, and employability skills.


Activities and learning for people with SEND. Half-term children’s programmes.

Personal budgets

A personal SEND budget is money that helps a child or young person with SEND achieve their outcomes.

Money and benefits

All the benefits and help with money that you can access.

School transport

Children and young people who have either a statement of special education needs or an Education, Health and Care Plan (EHCP), who are unable to walk to school, being accompanied by a responsible adult or not, may be entitled to free school transport.


The Stagecoach website to buy tickets, plan your journey and see updates.

The Trainline

Trainline is accredited by National Rail to provide information, timetables and sell tickets for the UK rail industry. 

National Express

Buy tickets, plan your journey and see updates for National Express.

Travel and public transport

Buss pass, train, phone ‘n’ ride, dial a ride and travel planning.

Bus pass

If you are disabled and are of eligible age you can apply for a English National Concessionary Travel Pass.

Blue badge

The Blue Badge scheme helps you park closer to your destination.

Public toilets including changing places

Where are the public toilets? What about adult changing places and RADAR keys?

The Education, Health and Care (EHC) Hub is an online case management system which manages requests for EHC plans and the annual reviews of these plans.

Log in go to EHC Hub

For more information go to About the EHC Hub.

EHCP Annual Review Feedback

Please give us your feedback about your EHCP Annual Review so that we can improve it.

Under development
We are currently developing this page.
Parents of children with SEND suggested that we could improve this page by adding descriptions to the links to make it easier to understand.

If you would like to suggest content please use the Local Offer feedback form. Find out more about other ways we can improve what we can offer you and your child on the Engagement and co-production page.

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